Why Everyone Wins When You Pair Microsoft Teams With Ringcentral
Microsoft Teams is widely adopted for internal communication and collaboration, thanks to its integration with Microsoft 365 and its cost-effective nature. As part of the Microsoft 365 suite, Teams offers a seamless experience for organizations looking to streamline their internal processes.
However, despite its popularity, Teams has faced criticism regarding its support for external collaboration. While Teams excels at internal interactions, its phone capabilities, in particular, have not met all expectations. Organizations often find limitations in how Teams handles external calls and communications, leading to frustration and challenges in fully leveraging the platform for all aspects of their collaboration needs.
As businesses increasingly rely on versatile communication tools, it’s crucial to assess whether Teams can meet your organization’s external collaboration requirements. Understanding these limitations can help in making an informed decision about whether additional solutions or integrations are necessary to complement Teams’ capabilities.
Download the full PDF to explore a detailed analysis of Microsoft Teams’ external collaboration challenges and solutions.
