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The Digital Service Effect
This whitepaper focuses on the effects of digital field service. Field service...

4 Compelling Use Cases for Hyper-Converged Infrastructure
About this whitepaper… Hyper-converged infrastructure, or HCI, is an information technology infrastructure...

Unified Communications and Collaboration: Navigating the All or Nothing Misconception
A common misconception about Unified Communications and Collaboration (UC&C) is the “all-or-nothing"...

Accelerating Digital Transformation in the Chemicals Industry
Digital transformation, or DX, is the process which organizations and businesses undergo...

Unified Endpoint Management Market Quadrant 2018
About this whitepaper Unified endpoint management, or UEM, is a practice aimed...

The Benefits of WorkFlow Automation
Digital transformation is a gift that keeps giving. One of its best...

Top 5 IT Processes that Disguise as Busy Work
Your IT department is likely responsible for keeping your business running smoothly....

What You Should and Shouldn’t Do with Dashboards
A dashboard isn’t just a home page for an app or tool....

Best Practices for Transitioning from Legacy Voice to VoIP and UCC
Video communications are shifting from Legacy Telephony to Voice over IP (VoIP)...

Getting the Best Out of Zinc
BioTek field teams once had to depend on a myriad of communication...